Do clients just want your content?
In this linked article, Chris Brogan talks about customers wanting a “better path” – that they need a solution to their problem, and content is …
What should I blog about?
You have a website and want to use blogging to build up your web presence and offer value to your followers. Obviously you will be …
I have a website – now what?
How exciting! Your first website! Yep, its looking great, it does every thing you want it to do: from offering online appointment scheduling, to a …
Why File Management for Startups?
If you are like me, you absolutely HATE filing. My former bosses would attest that I was terrible at filing, putting it off until there …
Company Culture and the Customer Experience
Culture is the ‘personality’ that defines the atmosphere in which employees work, and produce. There are many areas to consider when determining culture, including mission, …
The “Psychology of the plate”
My child today used an interesting turn of phrase, referring to the process of a sales up-sell that I was explaining as the “psychology of …
What’s your exit strategy?
Call me strange but I firmly believe that we all need to have an exit strategy for a variety of situations in our lives. Got …
Thoughts on exploring internet security
A few things going on in my life and those of my clients – and no doubt others….. I’m not an expert but here’s what …
Where do I find images for my website?
One of the most interesting challenges I have working with clients, is sourcing and choosing images for websites. Everyone is different in their tastes and …
Are you indispensable at work?
Ahh, that feeling that the whole place would fall apart without that one employee. Have you ever felt or thought that either about yourself or …